Frequently Asked Questions

1. Does Vincent Davianny offer professional treatments in the salon?
2. Will Vincent Davianny be able to treat all skin types?
3. What are the key ingredients?
4. What is the history of the brand?
5. As a salon owner, what support will I receive?
6. What training is involved?
7. Where else can I find Vincent Davianny?
8. Are you suitable for a spa salon?
9. Does Vincent Davianny contain perfume?
10. As a supplier of product, do you give any other support to our own marketing efforts?
11. Do you give any other support to our business?
12. Do you give a guarantee?
13. Are you insured for product liability?
14. Does your product comply to all required statutory standards?
15. How long have you been in business?
16. Do you have any deals or promotions from time to time?
17. If we want to do a promotion, will you help us?
18. Do you assist with training for the use of your products?

1. Does Vincent Davianny offer professional treatments in the salon?

Yes, we have a strong focus on professional treatments. Our range began in training and education; with this we believe there needs to be point of difference between the retail product line and the professional line. With this we have a range of professional only treatments & products.

2. Will Vincent Davianny be able to treat all skin types?

From excess oily right through to the thirsty dry skin, we have it all in gels, serums and rich creams.

3. What are the key ingredients?

We are based on the use of plant, marine and pure vitamins A,C,E & F, however we have added additional luxury and technical ingredients such as caviare, spring silk, crushed mother of pearl, Argirline a muscle relaxer and hyaluronic acid.

4. What is the history of the brand?

The company began in the 1960, in education & training and began the first accredited collages in the country and still today has 3 of the largest academy in Spain, teaching all aspects of the industry. In 1986 Vincent Davianny was created by a team of professionals and from there it has become distributaries through out the world.

5. As a salon owner, what support will I receive?

We all understand how difficult it can be with training staff, so we design a training package at no cost to your salon. This can be held in your salon or at our selected venue. We offer a free merchandising package with posters, flyers, samples to get you started and one of our product educator for an event launch. To follow with a free percentage each quarter in samples or merchandising of your choice.

6. What training is involved?

We believe that knowledge is power, so every therapist must have product training for retail and professional use. We have a few specialized treatments that were created in Spain, so we would also educate you and your team in this technique.

7. Where else can I find Vincent Davianny?

We are a salon only brand; you will not find us in department or pharmacies. We are a boutique skin care, and you will find us in salons with expertise and a focus on result driven treatments.

8. Are you suitable for a spa salon?

We cater to your salon size and needs, from face & body; we have products for after wax, manicure, massage, wraps and linking products for your exciting machinery.

9. Does Vincent Davianny contain perfume?

We are Spanish, if we could have perfumed it all, we would have but we treat skin and understand that a sensitive skin can not handle a perfume, so we have added a hypo allergenic fragrance in the sensitive line. How ever we have not wanted our product to become clinical so in the use of raw ingredients that are not pleasant in scent we have added a perfume so the client can fall in love with the result, texture and smell of the product.

10. As a supplier of product, do you give any other support to our own marketing efforts?

YES! We encourage you to promote your salon and your expertise. Vincent Davianny undertakes promotion for brand awareness and this is just about to expand. You are not on your own when you stock Vincent Davianny beauty products. We have many resources to help guide you outside of selling your products. The more you do, the better we do too.

11. Do you give any other support to our business?

If you want it! Our management and staff have owned and worked in beauty salons for many years. We understand the challenges of owning a salon. Vincent Davianny has a salon in Sydney for the primary purpose of using it as a showroom for potential clients. We invite you to visit us.

There are many aspects of owning a salon that go far beyond buying product. On this website, we have many resources for operating a profitable salon, small or large. You will find information in our ezine archives and in our articles section that help with:

- Marketing
- Internet
- Websites
- Staffing
- Merchandising
- Fixtures & Fittings
- Sales
and much more

When you buy Vincent Davianny products you virtually take on a group that cares about your business and wants to help you grow!

12. Do you give a guarantee?

Yes, all of our products are guaranteed for customer satisfaction. We also want your customers to become raving fans of our products.

13. Are you insured for product liability?

Yes, we are fully insured, which should give you further confidence in our products. Vincent Davianny has been in the European Market for over 30 years.

14. Does your product comply to all required statutory standards?

Yes ... and then some. Vincent Davianny products go beyond minimum standards in all regards.

15. How long have you been in business?

Vincent Davianny has been in Australia since late 2003. It has been in Europe for over 30 years.

16. Do you have any deals or promotions from time to time?

Yes we do. We contact you well ahead so you can get maximum benefit from any promotion.

17. If we want to do a promotion, will you help us?

Of course! As long as it is within the parameters of our requirements. We encourage you to do promotions.

18. Do you assist with training for the use of your products?

Absolutely! We give extensive initial training for all of your staff and ongoing training and assistance as required. We are all in this together!

If you have any other questions, please do not hesitate to contact us.